Shipping Policy
Total Health Genesis Shipping Policy
At Total Health Genesis, we take great care in preparing and shipping your wellness products with freshness, quality, and integrity in mind. All of our blends are handcrafted to order, ensuring you receive the most potent and pure formulation possible.
Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped, including tracking details.
Shipping Methods & Delivery
We ship via trusted carriers such as USPS and UPS to ensure timely delivery. Estimated delivery times range from 2–5 business days depending on your location.
Please note:
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Delivery times may vary due to weather, holidays, or high-volume periods.
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We do not ship on weekends or holidays.
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Once shipped, Total Health Genesis is not responsible for carrier delays.
What to include in the Shipping Policy
Shipping Costs
Shipping charges are calculated at checkout based on your location and the weight of your order.
Perishable Product Handling
Because our sea moss blends and wellness products are perishable and made fresh, please refrigerate immediately upon arrival. We recommend selecting faster shipping methods if you're ordering from a warmer region.
Incorrect Addresses or Failed Deliveries
Please ensure all shipping information is accurate before placing your order. We are not responsible for orders lost due to incorrect or incomplete addresses. Replacements will not be issued in such cases.